The Outreach Innovation Center obtains and stores promotional marketing items until an order for the item is received. The center is responsible for maintaining and tracking inventory and coordinating repair of damaged items. Once an order is received the center picks and packs the item(s) and prepares them for shipping, attachment of packaging slip and labeling package(s) with shipping address. The shipment of outbound and returned displays is funded by D5 Prevention Division for authorized users. Shipping is generally completed with a commercial courier services. The majority of shipments are sent via “ground” courier mode to minimize cost. Ground deliveries generally take 2 business days within our seven state operating area. Express overnight shipments are made only under extenuating circumstances. We strongly recommended that eligible users submit requests 20 days in advance to facilitate reserving selected display inventory and ensure on time delivery. Once a request is received it will be cross checked with inventory scheduling and an email response will be generated to indicate confirmation or non-availability. Availability of display items may be limited during high demand use periods. IMPORTANT - all InnovationCenter services are conducted through the web site portal only. Requests for services are not available via FAX or telephone. Customers may monitor shipments using the tracking number provided by the selected courier service; the tracking number will be delivered to the requesting email address. Additionally, each order is issued an Innovation Center order number that links it to the user’s online request and internal inventory controls.
The display inventory has been developed for short term use, i.e. one or a few events scheduled within a few days of each other. Displays, exhibits and accessories MUST be returned on time or other users may be denied Outreach support due to short inventory. If customers anticipate problems returning an item they should “Contact Innovation Center Customer Service” as soon as possible. Help us help others by taking good care of the equipment you receive. All outreach items are professional high quality trade show equipment that has been procured at significant investment. Please take extra care in the transport, handling and assembly of your display. If you experience difficulty assembling your display contact Customer Service below for assistance. If it appears that willful negligence was responsible for damage to an item or excessive late return of item the situation will be carefully reviewed by the center and administrative actions may be rendered including loss of future Innovation Center eligibility.
Our team includes members of the U.S. Coast Guard, Reserve, Coast Guard Auxiliary, U.S. Power Squadrons, Boating Law Administrators and their staffs, National Safe Boating Council and many other select boating stakeholders within the seven state region* comprising the Fifth Coast Guard District. *New Jersey, Pennsylvania, Delaware, Maryland, Virginia, District of Columbia, and North Carolina.
The Fifth Coast Guard District Outreach Innovation Center objective is to raise awareness for the importance of maritime safety programs and partner with boating stakeholders and citizens everywhere through America’s Waterway Watch to help ensure a safe and enjoyable experience when boating onAmerica’s waterways. We also strive to highlight the Coast Guard Auxiliary, America's premier volunteer life savers and guardian’s through the many opportunities available through membership. Working in partnership with all stakeholders within the waterways activity spectrum we are committed to delivering professional, high quality displays, exhibits and promotional accessories that increase visibility in a wide range of public venues, elementary school safety fairs, boater education classes, vessel safety check stations, boat shows, conferences, seminars, television spots, national safe boating week activities and many other related safety opportunities with our boating safety partners. We measure our success by delivering excellent outreach support for participants of outreach opportunities throughout our seven state mid-Atlantic area of responsibility.
We strive to increase boater safety awareness that helps minimize the loss of life, personal injury, property damage, and environmental impact associated with the use of recreational and commercial fishing boats by delivering branded messages through superb marketing, in order to maximize safe use and enjoyment of U.S. waterways by the public.
U.S. Coast Guard, Fifth District
Outreach Innovation Center
For maritime safety programs
USCGC EAGLE
USCGC BERTHOLF
